OneGold FAQ
What is OneGold?
OneGold is an investment platform and mobile app that allows you to buy vaulted precious metals in your choice of our top-tier vaults around the globe.
OneGold is a wholly owned subsidiary of APMEX and is a part of The Bullion International Group with other industry leaders such as Gold Avenue, and MTB Metals.
OneGold is a wholly owned subsidiary of APMEX and is a part of The Bullion International Group with other industry leaders such as Gold Avenue, and MTB Metals.
What products does OneGold offer?
OneGold offers Gold, Silver and Platinum products stored in your choice of secure vaults in Switzerland, the United States, the United Kingdom, and Canada. OneGold Products are investment grade precious metals, usually in bar form.
For example, if you purchase 10 oz of Switzerland Gold, you will own a portion of a kilo or 400 oz gold bar stored in Switzerland.
For example, if you purchase 10 oz of Switzerland Gold, you will own a portion of a kilo or 400 oz gold bar stored in Switzerland.
How are the metals priced?
OneGold Products are priced competitively and may vary by product. Swiss Gold is priced at 0% over the current spot price, while other gold products are currently priced from 0.30% to 0.80%. Swiss Silver is priced at 0% over the current spot price, while other silver products are priced from 2%-3.50% over the current spot price. Annual storage fee is 0.12% for gold and 0.30% for silver and platinum. The resell fee is 0.30% for all metals.
Are my holdings insured and audited?
Yes. All metals held through OneGold are fully insured and undergo regular third-party audits. Metals stored in Canada are insured by the Royal Canadian Mint (RCM), while all other products are insured by the Lloyd’s of London.
Do I have to pre-fund my OneGold Account?
No. You have the option of pre-funding your OneGold cash balance for an eventual purchase, or you may navigate directly to the Buy Page and place an order for metal, without pre-funding.
How do I withdraw cash from my OneGold Account?
If you currently own metal through OneGold, you will simply need to liquidate your assets from the Sell Page. From there, you would navigate to the Withdraw page and specify the amount of cash you would like to withdraw and your payment method in which funds are to be sent.
Cash withdrawals are processed within 1-2 business days. If you choose to withdraw within 60-days of funding, those funds would need to be returned to the originating payment source.The withdrawal fee is £25.
Cash withdrawals are processed within 1-2 business days. If you choose to withdraw within 60-days of funding, those funds would need to be returned to the originating payment source.The withdrawal fee is £25.
Can I cancel a buy order?
Payment is mandatory once you confirm an order and cannot be cancelled after it's received — to exit the position, you'd need to sell your metals and withdraw the cash. If payment is not received, OneGold reserves the right to charge a £35 cancellation fee in addition to any market loss fees.
What price will I receive when selling my precious metals?
When selling metal on OneGold, you will receive the current spot (bid) price minus a small premium of 0.30%.
How is the storage price calculated?
OneGold charges 0.12% per year for Gold storage and 0.30% per year for Silver and Platinum storage. There is a minimum account level storage fee of £5 per quarter regardless of the metal.
For example, a £100k holding of gold would only cost £120 per year, for storage.
Storage fees are charged in order to cover hard costs associated with vaulting, insuring, and auditing metals held through OneGold.
For example, a £100k holding of gold would only cost £120 per year, for storage.
Storage fees are charged in order to cover hard costs associated with vaulting, insuring, and auditing metals held through OneGold.
What is AutoInvest?
AutoInvest is a feature that allows you to purchase metal on an automated basis, in pounds or ounces. For example, you may place an AutoInvest order for £100 of Switzerland Gold on a monthly basis, or 5 oz of UK Silver on a daily basis.
What are limit orders?
Limit orders are automated transactions in which you may buy or sell once spot price reaches your desired level. For example, you may set a limit order to buy £1,000 of Switzerland Gold when spot price reaches £2,900, or you may create a limit order to sell 10 oz of gold when spot price reaches £3,900.
OneGold by the Numbers
4M+ Ounces
Under Management
OneGold by the Numbers
4M+ Ounces
Under Management
$1.5B+
In Transactions
A+
BBB Rating
10K 5 Star
Reviews
1.5B+
In Transactions
A+
BBB Rating
10K 5 Star
Reviews
© 2025 OneGold
© 2025 OneGold
Bullion International Group is a global leader in precious metals, bringing together industry-leading brands, advanced technology, and decades of expertise. As the parent company of APMEX, OneGold, MTB, GOLD AVENUE, and more, we provide integrated solutions across minting, vaulting, wholesale, gold backed fintech and retail markets. We empower investors, collectors, and institutions worldwide by focusing on innovation and accessibility.
